Return & Refund

At Chhaape, every product is handmade with care, and we want you to love what you receive.

1. Returns

Returns are accepted only if the product is damaged, defective, or incorrect at the time of delivery.

To request a return, contact us at contact@chhaape.in
 within 24 hours of receiving your order, with pictures of the product.

Products must be unused, unwashed, and in original condition with tags.

2. Non-Returnable Items

Fabrics by the yard (cut to order).

Customised or sale/discounted items.

3. Refunds

Once we receive and inspect the returned product, we will notify you.

Refunds will be issued to your original payment method within 7–10 business days.

Shipping charges are non-refundable.

4. Exchanges

Exchange is possible only if the requested item is in stock.

Otherwise, a refund will be processed.